Emotional
intelligence (EI),
emotional leadership
(EL),
emotional quotient
(EQ)
and emotional intelligence
quotient (EIQ),
is the capability of individuals to recognize their own emotions and
those of others, discern between different feelings and label them
appropriately, use emotional information to guide thinking and
behaviour, and manage and/or adjust emotions to adapt to environments
or achieve one's goal(s).
Colman,
Andrew (2008). A Dictionary of Psychology
I
was recently sent a copy of The EQ Intervention, a new book by Adam L Saenz, PhD. Dr Saenz has decades of
experience as a psychologist, substitute teacher, coach and school
district consultant. The book draws on his experiences, and that of
other teachers, to investigate emotional intelligence in the
classroom: how can we use our emotions, and the emotions of our
students (in the UK we call them 'pupils' until they leave school for
college), to 'decrease student violence and aggression, and increase
student academic performance.' Dr Saenz calls this 'Social and
Emotional Learning (SEL).'
I
have a mother who was a primary / nursery school teacher for many
years. I'm well aware of the workload and stresses that are applied
to people working in education, as I've heard many a first-hand
account over the dinner table of unpleasant headmistresses, straining
preparatory work for OFSTED inspections, and of course, nuisance
children who- I now realise- probably came from problematic
backgrounds.
Dr
Saenz uses real life examples of his time in his various roles to
illustrate the problems that students, and hence their teachers,
face. It's all brilliantly explained and analysed, but one of the
things that struck me as utterly damning is that, as the USA don't
have a National Health Service like the UK does, any medical
treatment will need to either be covered by insurance or paid for out
of the individual's (in this case parents') pocket. That said,
treatments like a psychological assessment- something that would lead
to a diagnosis of a learning difficulty or disability- wouldn't be
covered by the average medical insurance policy in America, and would
come with a cost.
Growing
up with memory difficulties, I've met with numerous psychologists
throughout adulthood and childhood. If my parents were asked to pay
for treatment, it would certainly have added to the stress my family
and I were under during my school days. I hope The USA change this
policy, but I'm not banking on it, certainly not under their current
administration.
The
book's anecdotes of stressed teachers and their communications with
students, other teachers, and parents, serve to exemplify what a
teacher has to endure and what standards they are held to. Plus, it
shows the strained behaviours from kids that go through the system,
and seeks to remind us that there is usually a root cause for this.
It presses the importance of empathy, and that fighting fire with
fire leads to more metaphorical fire: that stern disciplining isn't
always going to achieve the results you want from problem children.
The
only thing the book lacks is a glossary of terms. It's otherwise a
socially relevant and fascinating read. I'm hoping that schools on
both sides of the pond will familiarise themselves with SEL and EQ,
and will mould a much more emotionally aware generation of
schoolchildren.
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